BreakThrough Psychology provides counselling and services for individuals and couples to assist people to break through the barriers impacting on mental health and well-being, and to assist people to reach their full potential.

BreakThrough Psychology is an established private practice based in Busselton, Western Australia. 

Services are provided in a private and welcoming setting where people receive respectful, confidential and professional services that are tailored to meet individual needs. Services are also delivered via Telehealth.

Heather Lowndes, Director of BreakThrough Psychology, is a Psychologist with over 20 years of experience in providing a range of psychological services. Heather is trained in current psychological theories and methods that are supported by scientific research. Heather has worked in many areas of Australia and has a broad range of experience with many aspects of mental health and well-being.


BreakThrough APS Registered Pyschologist

Psychologist Heather Lowndes believes in a holistic approach to psychological therapy. Heather works from a compassionate and mindful perspective, assisting people to access their own inner strengths. 

Heather Lowndes

Heather Lowndes | Registered Psychologist

Heather Lowndes | Registered Psychologist

BreakThrough Psychology was established by Heather Lowndes in 2007 in Kalgoorlie, Western Australia. The practice relocated to offices in Busselton and Bunbury, Western Australia at the beginning of 2016.

After graduating University, Heather has worked in regional Victoria, Darwin, and since 1998 in Western Australia. Heather has worked in a range of community settings, and in the areas of child protection, mining (including delivery of services for FIFO workers and their families), disability and corrections (prison-based). 

Between 2007 and 2015 Heather worked in private practice in Kalgoorlie, and moved to the southwest of Western Australia in 2016 to establish practice in Busselton and Bunbury.  

Heather has extensive experience in working with people with a range of problems that may impact on mental health and day to day functioning, such as depression, anxiety, trauma, unhealthy lifestyle choices, body image, communication and relationship difficulties.

During her career Heather has delivered training to small groups and organisations in relation to body image and healthy lifestyle, confidence and assertiveness, communication strategies, team building, anger management, working with adolescents and mental health, and domestic violence.

Since 2000 Heather has held various positions on the committee of the Goldfields-Esperance Branch of the Australian Psychological Society, including 3 years as Branch Chair.

Heather continues to undertake extensive ongoing professional development to ensure her knowledge and skills are current and in line with the latest scientific research.

Psychological Services Provided


  • Cognitive behaviour interventions

  • Acceptance and Commitment Therapy (ACT)

  • Clinical neuropsychotherapy

  • Mindfulness

  • Hypnosis

  • Eye Movement Desensitisation and Reprocessing (EMDR)

  • Compassionate Therapy

  • Stress reduction and relaxation

  • Solution-focussed therapy


Psychologist, Psychologist Board of Western Australia (PsyBA)

Member, Australian Psychologist Society

Certified Clinical Neuropsychotherapy Practitioner, International Association of Clinical Neuropsychotherapy


Bachelor of Arts, Social Science, La Trobe University, Bendigo

Graduate Diploma, Counselling Psychology, Monash University, Gippsland Campus


BreakThrough Psychology provides psychological counselling and therapy for adults, adolescents, children and couples for a range of problems including:

  • Anger management
  • Phobias
  • Work or career related stress
  • Relationship difficulties, including the impact of FIFO
  • Weight management and body image
  • Personal growth and goal setting
  • Health and wellness
  • Post Traumatic Stress Disorder (PTSD)
  • Depression
  • Anxiety and panic
  • Stress
  • Trauma
  • Grief and loss
  • Adjustment difficulties
  • Self-confidence and self-esteem
  • Pain management
  • Problems related to work injury/motor vehicle accident


Small group facilitation, professional development and training can also be provided for community groups and organisations.

How to make an appointment

Appointments can be made by contacting Heather Lowndes on 0400 747 433, or email You may need to leave a message if contacting by telephone, however every effort is made to return your call within 24 hours, or on Monday if your message or SMS is left on a Friday or weekend.

Telehealth - Telephone and Skype counselling

BreakThrough Psychology recognises that for some people it is difficult to attend counselling on a face to face basis. Factors such as distance, time and shift work can impact upon being able to attend sessions during hours offered. The use of technology now makes it easier for people to access services without being limited to regular office hour appointment times or the need for face to face appointments.

If you require this service please contact BreakThrough Psychology and speak to Heather.  Since November 2017 Medicare has introduced a rebate to support service provision for many rural and regional areas of Western Australia.

When to seek counselling?

Sometimes it’s hard to know when to talk to a Psychologist.  Friends and family are a great form of support, however at times you can feel overwhelmed, and the support from others is not enough. It may be time to talk to a Psychologist if you find that over the last 2 to 4 weeks you are having persistent problems with:

  • Thinking about the same sorts of things or problems over and over again.
  • Feeling constantly worried or anxious about something in the future, or something from the past.
  • Feeling panicky, sometimes for no apparent reason.
  • Finding it difficult to sleep - finding it hard to get out of bed, or not able to sleep much at all.
  • Experiencing mood fluctuations or feeling worthless or helpless.
  • Becoming increasingly agitated or angry.
  • Using unhelpful ways to cope (eg. food, drugs, alcohol, internet or social media).
  • Experiencing changes in eating behaviour (eating more or less).
  • Crying more, or withdrawing more from people.
  • Experienced a traumatic event and having difficulties with flashbacks, sleep and/or concentration.
  • Have a mental health or medical diagnosis that is impacting on psychological well-being.
  • Your usual ways of coping aren’t working.

The above are only some of the reasons why people contact for counselling. If you would like to discuss whether counselling may be helpful for you then you can call to talk about your needs.

What to expect from seeing a Psychologist

Psychologists are experts in human behaviour, and study factors that influence the way that people think, feel, act and learn. Psychologists use evidence-based methods to help people to overcome challenges and improve their lives. They study the brain, memory, patterns of learning, human development and the way people relate to one another.

Psychologists in Australia are required by law to be registered with the Psychology Board of Australia (PsyBA), just the same as a GP is legally required to be registered. 

When you visit a Psychologist at BreakThrough Psychology you can expect to feel welcome and supported.  The Psychologist will assist you to explore the issues that are concerning you and work with you to consider options and possibilities, and to work towards your desired future.

How appointments are structured

Therapy sessions are individualised and are designed to meet your needs and goals. 

Sessions usually run for 50 minutes, spaced at hourly intervals.

At the first appointment there will be a small amount of paperwork to complete. During the session the Psychologist will talk with you asking questions such as:

  • What do you want to achieve from counselling?
  • What is it that you are most struggling with or having difficulty with, whether it is thoughts, feelings, behaviours or memories?
  • What prompted you to start counselling now?
  • Relevant personal, medical and family history.

At the end of the first session you and the Psychologist will agree on a treatment plan. An estimate of the number of sessions and type of therapy that may be helpful for you will be discussed.

Sometimes there may be tasks to complete between appointments such as a DVD to watch, a recording to listen to, or reading. There may also be other questionnaires to complete to better understand your patterns of thinking and behaviour. These between session activities are negotiated with you during counselling sessions and are used to assist you to continue to make progress.

At all times counselling is delivered at a pace that is suitable for you. If you have any questions or concerns at any time then it is important to raise them along the way so that therapy can be adjusted to more effectively meet your needs.

Confidentiality and Privacy

All services are provided with the strictest confidentiality and privacy. Records are stored in a secure and confidential manner. No information is released without your written consent, unless there are concerns for your safety or the safety of someone else. In this instance the Psychologist has a duty of care under the law to keep you and/or other people safe.

If you are referred by your GP then there is an initial brief report to the GP regarding the referral, and regular reports on your progress. The content of these reports will be discussed with you prior to being sent.

Referrals from insurance companies require regular reports. As with GP referrals the content of the report will be discussed with you prior to being sent.

Heather Lowndes MAPS


258 Bussell Highway, Busselton WA 6280

Ph. 0400 747 433

Name *